We're here to help. If you have an issue with the app, a question about your shipment, or need assistance using Al Sheraa services, contact us through the channels below:
FAQ
- How do I track my shipment?
- Sign in to the app and open My Shipments to see status and updates for each parcel.
- Forgot your password?
- On the login screen, tap Forgot Password and reset it using your phone number.
- When will I get notifications?
- Whenever your shipment status changes (received, in transit, at warehouse, out for delivery, etc.).
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